Return process page

Welcome to our returns center. We’re here to make the return process smooth and simple.

How to Start a Return:

1. Email Us
● Send an email to returns@arianoir.com with your order number and reason for return.
● Please attach photos if the item arrived damaged or defective.

2. Wait for Approval
● Once approved, we’ll send return instructions and the address to ship your item back.

3. Prepare Your Item
● Repackage your sunglasses in the original case and pouch.
● Include all accessories and tags.

4. Ship Your Return
● Ship the package to the address provided in your approval email.
● Use a trackable service to ensure delivery.

4. Receive Your Refund
● Once your return is received and inspected, we’ll issue your refund within 5–10 business days.

Need help?

Reach out to our support team at support@arianoir.com or fill out the Contact Us form for assistance.